Support
How can we help?
Step-by-step answers for running your business on Zinstruct, from your first course to your first payout.
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Help topics
Get startedSign in, find your way around, and launch.Import & migrateBring contacts, courses, videos, offers and blog posts from another platform.ProductsCourses, communities, consulting, podcasts, newsletters, downloads.RevenuePayments, offers, checkout, discounts, subscriptions and affiliates.WebsitePages, blog, navigation, domain, and branding.MarketingEmail, automations, funnels, forms, quizzes and events.ContactsYour list: imports, segments, tags, and access.AnalyticsRevenue, subscriptions, and engagement reporting.Account & settingsSign-in and security, team, workspace settings and your Zinstruct plan.API & integrationsAPI keys, calling the API, webhooks, and which to use.
Most asked
Popular articles
Launch checklist: from zero to first saleFive steps from a new workspace to your first sale: create a product, connect Stripe, publish an offer, add it to your website, and buy it yourself to test.Connect Stripe to take paymentsConnect a Stripe account on Payment setup, finish onboarding, understand each connection status, and open your Stripe dashboard to manage payouts.When your sales money reaches your bank (payouts)How money from your sales reaches your bank through Stripe, where to see each payout and its arrival date, and what to check when a payout is late.Connect your own domainServe your site from a domain you own, choose what visitors see at your address, and use Zinstruct alongside a website you already have.Import and migrate from another platformSettings → Import & migrate: what each panel does, the order to import in, how the preview and commit work, and how to read past imports and error reports.Manage your plan: card, invoices, plan changes and cancellingUpdate the card you pay Zinstruct with, find invoices, switch plans, stop your plan renewing, or keep it after all, from Settings → Billing.
Other help
Looking for something else?
Bought a course or membership from a creator?
Purchases, refunds and course content are handled by the creator whose site you bought from, so contact them first. Their site’s own Support page has help for members. If you can’t reach them, email support@zinstruct.com.
Plans, policies and security
Compare plans on the Pricing page, read quick answers in the FAQ, and find our terms, privacy notices and security reporting in the Legal Center. Building on our API? See the developer docs.
Still stuck? Talk to a human.
Email support@zinstruct.com. We reply within one business day, Monday to Friday, 9 a.m. to 5 p.m. US Mountain Time. Already signed in? Ask from the help button inside the app.