Help Center

Frequently asked questions

Everything about building, selling, and getting paid on Zinstruct. Still stuck? Our team replies within a business day.

01

Getting started

An all-in-one platform where creators build, market, and sell courses, coaching, community, newsletters, and digital downloads — without stitching together separate tools.
No. Everything is fully hosted and built with guided, drag-and-drop tools. If you can use email, you can launch a product.
Most creators publish their first product the same day they sign up. Import your content, set a price, and share your sales page.
02

Products & features

Yes — courses, coaching, community, newsletters, and downloads all live in one account and can be sold individually or bundled into offers.
Absolutely. Combine a course with a coaching upsell and community access, then sell it as a single package or offer add-ons at checkout.
You can sell to unlimited customers on every plan. Plans differ by the number of products, contacts, and admin users, not by sales volume.
03

Billing & plans

Three plans: Core at $98/mo, Advanced at $148/mo, and Professional at $198/mo. Pay annually to save 20%.
Yes — a 7-day free trial with full access, no credit card required to explore. Every paid plan also includes a 30-day money-back guarantee.
Upgrade, downgrade, or cancel anytime from your dashboard. Changes take effect immediately and are prorated.
04

Payments & payouts

Yes — a platform transaction fee of 5% on Core, 2.9% on Advanced, and 1.9% on Professional, decreasing as you upgrade. Standard payment-processor fees apply separately.
Major credit and debit cards, with support for one-time purchases, subscriptions, and payment plans out of the box.
Payouts are deposited to your connected account on a rolling schedule once a customer purchase clears.

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